Delete Your Account

Delete from inside the app (fastest)

1. Open Jome and sign in.
2. Go to Profile → Settings → Account Settings.
3. Scroll to Delete account and tap Delete my account.
4. Type DELETE to confirm. Your account and data are removed immediately.

If you're signed in on the web, you can go straight there: Account Settings.

Delete by request (no sign-in needed)

If you can't sign in, email us from the address associated with your account and we'll delete it for you within 30 days (usually much sooner):

support@getjome.com

Please use the subject line "Account deletion request". We may ask you to verify ownership of the account before we delete it, to protect your data.

What gets deleted

When you delete your account, we permanently remove:

• Your profile and profile details (name, bio, interests, suburb, age, prompts).
• Your uploaded photos (profile and activity photos).
• Your messages and conversations.
• Activities you created and your join requests.
• Your connections and friend relationships.
• Your "Open to Chat" status, notifications and app settings.
• Your login credentials, so the account can no longer be accessed.

What may be retained, and for how long

For safety and legal reasons, we may retain a limited amount of information after deletion:

• Trust & safety records — if you were reported or blocked by other members, those records may be kept (de-identified where possible) so we can protect the community from repeat harm.
• Records we must keep by law — for example, certain transaction or compliance logs, kept only as long as legally required.
• Backups — residual copies may persist in secure backups for a short period before they are overwritten on our normal backup cycle.

We do not sell your personal information, and retained data is not used to re-create your profile or contact you for marketing.

Questions

For anything else about your data, see our Privacy Policy or contact us at support@getjome.com.